About us

Our Vision

is to be the recognized leader and preferred provider of insurance services in Africa.

Our Mission

is to serve our clients, employees, stakeholders and society by providing responsive and comprehensive Insurance solutions.

Our Brand Promise

is to be dependable, reliable, and transparent in all our engagements.

Our Quality Policy

is centered around our customer. We strive to continuously improve in order to consistently exceed customer expectations and ensure quality.

About Us

With an experience of over 10 years, Resolution Insurance has contributed significantly to the growth and development of the insurance industry in East Africa. Established in 2002 as Resolution Health, a Medical Insurance Provider, we have undergone a 360 degree revolution to become Resolution Insurance in 2013.

Known for our innovation and creating industry benchmarks, we have several firsts to our credit including offering individuals HIV/AIDS, dental/optical and maternity covers.

Our approach to insurance is to create simple, quality and innovative solutions. Medical Insurance is our core product. We have managed the medical needs of over 60,000 members within East Africa comprising of corporate, social groups, families and individuals through innovative solutions. We have developed a strong network of over 200 medical service providers (hospitals, clinics and doctors’) in Tanzania alone and another 750 across East Africa where our members can access medical services.

Our unique products are distributed by a passionate team of external agents & brokers and an in-house sales team of business consultants who believe in our brand.